There may be instances when an Administrator rejects an application, but then needs to withdraw that rejection. For example, the application was rejected by mistake or a previously rejected application is now being re-considered.

  • To withdraw the rejection within the InfoReady platform, please follow the steps below.

Step 1: Navigate to the rejected application from Manage tab > Data Grid

  • Click on application title.
  • At the top look for blue banner that states the application was rejected. 
  • In that banner is a gray button titled “Withdraw Rejection.”

Step 2: Click gray “Withdraw Rejection” button

  • Uncheck “Send a Message” box and no notification will be sent to Applicant.
  • Leave box checked but edit subject line and/or message to send notification that specifically explains why the rejection was withdrawn.
  • Leave box checked but do not edit message to send notification visible on the screen.

Step 3: Click blue “Withdraw Rejection” button

  • Banner now reflects day/time the rejection was withdrawn.

  • Application’s status updates to whatever status it was in before initially rejecting in Data Grid.

  • To change the status of the application to Awarded, follow these instructions.

Note: To capture the reason why the rejection was withdrawn, consider using the Notes feature.


Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.