The way the filters work is a blend of "AND" and "OR" logic. The filters themselves are separated into categories (see example below) according to whichever grouping the administrators configure. The filter logic works as follows:
- Within a given category of filters, the filtering logic used is the "OR" logic, which will return results containing any of the filter options selected in the category.
- Across multiple categories of filters, the filtering logic used is the "AND" logic, which will return a narrower list of results containing only items meeting filter options selected from all categories used.
Search Tip: To get the most comprehensive results, select fewer filters or use the global search bar to type in a search term.
Administrator Set Up
The example below displays the administrator's view of selecting filters to associate with a care (admins can edit the card configuration at any time). You can see that the admin used filters from 4 different categories for the card. Here a few scenarios to consider:
- If someone searched for "Industry/Foundation" and "Limited Submission", then this card would be shown because both these filters are selected on the card.
- However, if they searched for "Industy/Foundation" and "Prizes", then this card would not appear because "Prizes" is not selected on the card.
Notes
- If you want a card to display regardless of what filters are selected in a certain category, check all of the filters in that category when configuring the card.
- If you do not select them all and if someone chooses a specific filter to search on, that card will NOT be found.
Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.