Reviewers play an important role in the application and competition management process. These frequently asked questions provide guidance on accessing assigned reviews, navigating the review process, viewing application information, saving and submitting reviews, and understanding the options available to reviewers. Use this guide to help answer common questions and make the review process as easy and efficient as possible.
TABLE OF CONTENTS
- Getting Started
- Accessing Assigned Reviews
- Completing a Review
- Additional Review Information
- Saving and Submitting Reviews
Getting Started
- How do I know when I have been assigned an application to review?
You will receive an email notification when an administrator assigns an application to you for review. The email will include links to the applications you have been assigned.
- I am a first-time reviewer. How do I log in?
When an administrator creates a reviewer account, you will receive a confirmation email with instructions for accessing the site. Your login instructions will depend on how your account was configured:- Institutional/SSO users: You will log in using your institution's credentials.
- External reviewers: You may be required to create a password for the site.
- What browser should I use to access InfoReady?
InfoReady works best using the latest supported versions of Chrome, Edge, or Safari.
- Can I complete reviews from my phone or tablet?
InfoReady is designed to be accessed from a desktop or laptop computer. The site is not optimized for mobile devices or tablets.
Accessing Assigned Reviews
- How can I access the applications assigned to me for review?
There are three ways to access your assigned reviews:
- Click an application link in the review assignment email notification.
- Select the Reviews tab from the homepage's global navigation bar.
- Click the review link displayed at the top of the homepage after logging in.
- Where can I see all of my assigned reviews?
Select the Reviews tab from the global navigation bar. This page displays all applications assigned to you, including reviews you have already submitted.
- Can I sort or filter my assigned reviews?
Yes. You can filter and sort your reviews using the options available in the column headers on the Reviews tab.
- How do I open an application I need to review?
From the Reviews tab, click the hyperlinked application title to open the review for that application.
- Why don't I see the applicant's name?
If the competition uses a blind review process, the applicant's name may be hidden. Instead, you will see "Withheld by Administrator."
- Can I download multiple applications at once?
Yes. You can download the application packets for all of your pending reviews in a single PDF by selecting Download Pending Applications (PDF).
- Why did I receive an email notification about an assigned review, but when I log in, my assigned reviews are missing?
The email used to assign your reviews may be an email alias that is different from the email address associated with your InfoReady user account. Please submit a ticket to the InfoReady Support team we can verify your accounts and merge them, so your assigned reviews are associated with the correct account.
Completing a Review
- What will I see when I open an application?
You will initially land on the Application and Input page. Depending on how the administrator configured the review form, you may see different types of review questions, including:
- Comment boxes
- Rating scales
- Approve/Do Not Approve questions
- File upload fields
- Multiple-choice questions
- A combination of question types
- How do I know which review questions I must answer?
Any field marked with an asterisk (*) is required and must be completed before you can submit your review.
- Can I view the application while completing my review?
Yes. From the Application and Input page, you can view application information in several ways:
- Select PDF to generate a PDF of the complete application packet.
- Select Show Application Details to view the applicant's responses.
- Download the original application files from the right side of the screen, when available.
- Can I save my review without submitting it?
Yes. Select Save as Draft at any time to save your progress and return to the review later.
- How do I submit my review?
Once you have completed all required fields, select Submit to submit your review.
- Can I go back and forth between applications?
Yes. Use the Previous and Next buttons to navigate between applications. Keep in mind that these buttons only move through applications with pending reviews.
Additional Review Information
- What is the Details option?
The Details option allows you to view information about the opportunity, such as the administrator name(s), award cycle, and opportunity description.
- What is View Other Reviews?
If enabled by the administrator, View Other Reviews allows you to see reviews completed during a previous routing step.
- What is View All Applications?
If enabled by the administrator, View All Applications provides read-only access to all applications submitted to the opportunity.
- Why don't I see View Other Reviews or View All Applications?
These options are controlled by the site administrator. If you do not see one of these options, it may not have been enabled for your review.
- Will every review have the same options?
Not necessarily. The options available to you depend on how the administrator configured the competition and review process.
Saving and Submitting Reviews
- What is the difference between Save as Draft and Submit?
Save as Draft saves your work so you can return to it later. Submit completes and submits your review.
- Do I have to complete my review all at once?
No. You can save your review as a draft and return to it later before submitting it.
- What happens if I haven't completed all required fields?
Required fields are identified with an asterisk (*). You must complete all required fields before submitting your review.
Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.