The Manage Administrators page is designed to give a user the ability to allocate and manage administrator seats across multiple tenants. It is most appropriate for user(s) who manage the license at the intitution (i.e., multi-tenant) level, often someone within the IT department.
It appears in the Admin tab only for individuals specifically given the access to view it. After reviewing the information below, contact your Account Manager to request the access for one or more users at your institution.
Remember: A tenant is a standalone InfoReady site with its own URL. An institution may have multiple tenants that roll up under the same contract. For example there may be separate tenants for: - Research Office - College of Engineering - Graduate School ...etc. Because of this design, the Manage Administrators page for any tenant within an institution will be identical.
Specifically, the page allows the user to view information that can help make decisions about administrator management:
- Green letters below can be edited by anyone with access to the Manage Administrators page.
- Purple letters can only be edited by InfoReady.
- Red letters cannot be edited and are calculated from other values on the page or within tenants.
- Gold letters open in a new tab to link to other tenant pages.
A - Total number of admin seats allowed in the current license plan
B - Total number of admin seats that have been allocated, which is the sum of values in "Admin Seats Allocated" column (F) below.
C - Total number of admin seats actually assigned and in use across tenants, which is the sum of values in "Admin accounts" column (G) below.
D - Current contract renewal date for the institution.
E - Access the Home page of any tenant within the institution.
F - Allocate (i.e., distribute) administrator seats across multiple tenants within an institution.
G - Number of admin accounts that have been assigned and are being used in each tenant
H - Add tenant-specific notes that anyone with access to the Manage Administrators page can see
I - Navigate to the Manage Users page of any tenant within the institution to see more high-level user data
Need more data? If this user needs specific administrator and competitition activity information, they can also request to have persmission to download the Institution User Report.
Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.