Most users are added to the platform automatically as:
  • an Applicant by starting an application or 
  • a Reviewer by being assigned reviews.

However, any Super Administrator (or Global Administrator when microsites are enabled) can also add a user with any role (Applicant, Reviewer, or Administrator) to the platform manually:

    1. Click Admin tab.

    2. Click Manage Users button on the right side of the screen.

    3. Click Add User button (also on the right side of the screen).

    4. Fill out the profile. There are 4 required fields: First Name, Last Name, Email Address, and User Role.

    5. Click Save.


The user will receive an email that their account has been created for them. There is not a way to prevent this email from sending. The message will vary based on whether they're an internal (SSO) or external user.

  • Internal - They will be told to log in using their institutional credentials.
  • External - They will be told to activate their account by setting a password. Learn more.

Screen shot of Administration tab > Manage Users section. 1. Administration tab highlighted in red outlined box. 2. Manage Users blue button highlighted in outlined red box. 3. Add User button highlighted in outlined red box.


4. First Name, Last Name, Email Address, and Role fields highlighted in gold outlined boxes. 5. Save button highlighted in red outlined box.

4. First Name, Last Name, Email Address, and Role fields highlighted in gold outlined boxes. 5. Save button highlighted in red outlined box.


Note: The easiest way to add a new administrator if you use Single Sign-On (SSO) is to have them log in first and then edit their role to Administrator.


Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.