Does an applicant need to update or change the email address of a reference letter writer? 


At any time, an administrator can update the email address on behalf of the applicant by following these steps:


1. From the Manage tab, click the title of the opportunity.

2. Click on the application title.

3. Click Edit on the right side.

4. Navigate to the Reference Letters section, and find the letter writer's email address.

  • A. Delete the incorrect email address and replace with the new one.
  • B. Click Save Edits on the right side of the page. This is what activates the button in the next step.
  • C. Click the Send Reference Letter Request button to send the link to the new letter writer.


Note: If the deadline has not passed, you can also return the application to the applicant to make the change and re-submit.

Admin view of an application with reference letter email addresses completed. Red circles with white numbers correspond to instructions above (#5 and #6).


Once email address is updated, the "Update Email Address" button becomes inactive.

Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.