The information below refers specifically to the initial administrator action of returning the application prior to the Internal Submission Deadline. If instead you need to return the application at a later point in the review process, please view this article: Return for Revisions Routing Step: Overview

If an application has been submitted but an administrator needs the applicant to make edits, they can return the application to the applicant.


Important Notes


Steps to Return an Application

  • From the Data Grid, click the application title.
  • Click the Accept or Return Application button on the right.
  • Click the radio button next to Return Application.
  • Customize the subject line (if needed) and message.
  • Click Send.


Administrator view of application. 1. Accept or Return Application button. 2. Return Application radio button selected.

Email message: Customize the message with edits you want them to make. Send button in lower right corner.


Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.