If you would like to send email announcements to users based on information like college, school, or department, InfoReady has a custom feature that allows you to send based on filtered user profile fields. That profile information can come from:
- Existing data captured as users enter it ("by hand") or...
- Data that comes in through a feed from your IT staff (e.g., Dynamic Profiles Plus)
Here's how it works:
1. Choose the opportunity.
- In the Share section of an opportunity, any administrator with access to that opportunity will be able to send messages based on:
- Email Addresses - This is the standard existing functionality. Administrators can list recipient email addresses, separated by commas.
- Filtered Users - Administrators can select one or more profile fields to create their list (explained in detail below).
2. Select filters
- A - Choose if recipients must match All filters (default) or Any filters.
- B - In the blue Profile Field dropdown, select a field.
- C - In the orange dropdown, select Equals or Contains.
- D - In the green Value dropdown, select one or more entries. Checkmarks will appear next to those you select, and a count will display in the dropdown.
- E - If necessary, click Add Filter to include additional filtered users in the recipient list.
3. Preview Recipient List
- F - Once all filters are set, click Preview Recipient List.
- An Excel file will download to your computer. Review if for accurarcy before proceeding to the next step.
- If any errors are found, edit and/or delete the existing filters and preview the list again.
4. Compose and Send the Message
- Once you've confirmed the recipient list, you should review the message directly below.
- Make any tweaks you'd like, and then click Send at the bottom of the email message box.
- Depending on the size of the recipient list, you may say a message on screen that says "Please wait while we process your request."
- Once the email is sent, a green alert messages will show directly above fildterd users that says "Announcement shared successfully."
5. Track the Message (optional)
- In additional to the downloaded recipient list during the preview, a record will appear in the Messages tab of the administrator that sent the announcement, in the Sent Messages section.
- The entry will show details about the message, the email text itself, and a link to download the same recipient list from the preview.
Have more questions about this topic? Go to the Community Forum to pose the question to other users or submit a support ticket to InfoReady.