Expected Completion Time: 20-30 Minutes


Learning Outcomes

At the end of this module, you should be able to do the following:

  • Identify how Reviewers access the platform. 
  • Discuss the four key areas of the Reviews Tab. 
  • Explain how Reviewers are notified of their review assignments. 


Related articles and training videos are included below. Please review materials that fit your learning style and then complete the Put into Practice exercise at the end of this module.


Registration and Logging In

Although most Reviewer accounts are automatically created when a review is assigned, Reviewers may have questions on how to log in to complete their review assignments.

Read

Using the Reviews Tab

Once a Reviewer logs in, the Reviews Tab will list all pending and previously submitted reviews.

Read

Watch

Reviewer Experience (5 min)

Email Notifications 

Review request email notifications are often the InfoReady entry-point for Reviewers. 

Read

Watch

  • Video: Review Requests Digest Email (8 min)

  • Module 2B: Put into Practice Exercise 
    - Scenario 1: A Reviewer who does not belong to your organization calls to say he cannot log in. He is clicking the blue SSO button, which is limited to internal users. What steps would you share with this Reviewer, so he can successfully log in? 
    - Scenario 2: A Reviewer has multiple review assignments and calls to say she cannot find a specific review. What column in the Reviews Tab has a filter option to locate reviews more easily? Where does she need to click to access the application to review? 
    - Scenario 3: A new Reviewer said they received an email notification about their review assignment, but nothing was attached to the email. How would you explain where to click so they can access their assignments? 
    - Activity: Submit a Support ticket with your answers for Module 2B Scenarios. InfoReady Support will provide feedback. 


    Congratulations! You've completed Module 2B.

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